Mewvellous Cat Care

Welcome to Mewvellous Cat Care! By using our services, you agree to the following terms. We’ve kept this version simple and easy to understand.

Services We Provide

• Cat-sitting (once or twice daily)
• Overnight stays
• Day stays
• In-home injections (excluding vaccines)
• Medication administration
• Wound care and subcutaneous fluids

Areas Served: Chiswick, Kew, Richmond, Mortlake, Brentford, North & East Sheen. Other areas may be available on request.

Booking and Payment

1. Complete our Registration Form
2. Await confirmation to secure your booking
3. Payment is required in advance via bank transfer:
   Bank: Barclays
   Account Number: 60825034
   Sort Code: 20-26-78

Cancellation Policy

• More than 2 days’ notice: Full refund or option to reschedule
• Less than 2 days’ notice: No refund (rescheduling may be offered at our discretion)
• Exceptional circumstances considered case-by-case
• Early Return: If a client returns home earlier than the agreed booking period, no refund will be issued for the unused portion of the service. This is because the time has already been reserved exclusively for the client and cannot be reallocated to another booking at short notice.

Client Responsibilities

• Provide accurate cat health and behavior information
• Supply all necessary items (food, medication, litter)
• Inform us of any special requirements

Health and Safety

Your cat’s well-being is our priority. We follow veterinary guidance for medical treatments. Aggressive or unsafe behavior may result in termination of services.

Liability

While we take every precaution, Mewvellous Cat Care is not liable for accidents or illnesses unless caused by gross negligence.

Privacy

Your personal information is used solely for providing our services. For more details, see our Privacy Policy.

Contact Us

Email: carmen@mewvellous.com
Phone/WhatsApp: 07367 575275

For the full legal Terms and Conditions, please click here.